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Our Terms, Your Rights, One Clear Place

Everything we publish here sets out how rbsport77 operates your account relationship — from eligibility conditions and data handling to how you contact us for policy changes.

Account Eligibility ConditionsData Retention PolicyCookie Use DisclosureContact Rights for Policy RequestsJurisdiction-Dependent Access
rbsport77 Our Terms, Your Rights, One Clear Place
HOW WE HANDLE YOUR DATA

Data Handling, Cookies, and Account Security

We keep your account data protected through a combination of technical controls and clear internal access policies. Deposits made through DANA, OVO, or GoPay are verified against your registered wallet before any transaction is recorded, which means wallet details are confirmed at the point of entry rather than stored in a form accessible to unrelated teams. If you are in Batam or anywhere else in Indonesia, the same security steps apply — account access requires OTP verification each session, and any change to your linked wallet triggers a re-verification step.

OTP Account Verification

Every login session triggers a one-time password sent to your registered number. Wallet changes — adding or swapping DANA, OVO, or GoPay — require a fresh OTP confirmation before the change takes effect.

Cookie Policy and Consent

We use session cookies to keep your lobby state intact and preference cookies to remember your language and display settings. You can review and adjust cookie consent from the footer link on any page.

Data Retention Limits

Account transaction records — including DANA and OVO deposit histories — are held only as long as compliance obligations require. Once that period passes, records are deleted or anonymised following our internal data schedule.

Who to Contact for Changes

To correct account data or request deletion, contact us via live chat or email with your account ID. We aim to acknowledge data requests within a reasonable window and will confirm the outcome in writing.

POLICY CONTACT PATHS

How to Reach Us for Legal Requests

If you need to exercise a data right, dispute a policy point, or ask how your account information is used, we have direct contact paths for each type of request. Policy requests are handled separately from general account support so your query reaches the right team without delay.

Live Chat — Policy Queries Open the live chat widget from any page on rbsport77 and select the Policy or Legal topic. A support agent will log your request and route it to the correct team for follow-up.
Email — Data and Rights Requests Send a written request to our support email address found in the footer. Include your registered account ID and the specific right you want to exercise — correction, access, or deletion.
Account Help Centre For questions about how DANA, OVO, or GoPay transaction data is stored, visit the Help Centre section under your account settings and select the Privacy and Data tab.

Policy Questions We Hear Most

These are the questions we get most often about how our legal terms work, what rights you hold as an account holder, and how we handle the data connected to your account and wallet activity.

Our terms apply to accounts opened where local law permits access. Availability varies by region in Indonesia, so eligibility depends on whether access is lawful in your specific location.

Wallet identifiers linked to DANA or OVO are used only to process and verify your transactions. We do not pass those details to third-party marketing services or store them beyond what compliance requires.

Yes. Send a written request via email or live chat with your account ID, and we will provide the data we hold in a readable format within a reasonable period, subject to identity verification.

We use session and preference cookies — not advertising trackers. You can review your consent settings through the cookie link in the site footer and withdraw consent for non-essential cookies at any time.

Records including GoPay and DANA transaction history are kept for the period required by applicable compliance obligations. After that, data is deleted or anonymised following our internal retention schedule.

We post updates directly on this page. Continued use of your account after a terms update means you accept the revised conditions. We recommend checking this page periodically if you want to stay current.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.