What We Collect and Why It Is Necessary
When you open an account with us, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is DANA, OVO, or GoPay. Transaction records
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linked to those wallets are retained to resolve disputes and meet applicable financial record requirements. We also collect technical data such as your device type, IP address, and session activity to protect your account from unauthorised access. This technical data is not sold or shared with
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third-party advertisers. Where you grant permission, we may send account-related communications to your registered contact. You can withdraw that permission at any time through your account settings. Data access and retention practices depend on local law and the eligible region in which you use our platform.
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We do not retain payment credentials beyond what is needed to complete and record a transaction — your DANA, OVO, or GoPay account number is stored only in encrypted form tied to your account profile.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.